Beneath you'll find our general terms and conditions. Every user of our online shop should be awre of these.
2. Our products
We carefully select our products and always take in consider ecology, fairtrade, sustainability and usability. Personal advice is very important for us. All products ar tested by ourselves our other people.
3. Ordering and privacy
When you order something on our shop, you immediately leave personal information on our site. Our site is SSL secured and we use the nformation only within our company. It's your responsability to leave correct information so your order can be handled correctly.
4. Order Confirmation
As soon as you place an order you'll recieve an email so you know your order is placed correctly.
We also have a brick store so it may be possible somebody bought the same product at the same time. It occurs rarely and when it does we'll inform you asap.
You can pay online with bankcontact/mister cash, sofort banking of Belfius Direct Net.
For secure payment we use a dutch company 'Mollie Bv'
You'll recieve an invoice in your mailbox as soon as your order is completed and payed.
When you choose for bank transfer please use this bancaccount:
IBAN BE83 0017 6289 8915
BNP Paribas Fortis
Op naam van Philippe Laperre EZ
6. The cheapest
Our shop is unique in the western part of Flanders. We always follow the prices set by the wholesalers and manufacturer and give promotions were we can. We find good and honest service very important as well as fair trade so everybody from production to sale is payed fairly otherwise this shop and many others can not exist.
You can pick up the package @ our shop or choose for a delivery @ home/the office. Delivery within Belgium can also take place @ a delivery point.
We use Myparcel and BPost as our delivery agency's. Normally you can expect your package within 2 days.
8. Return policy
Unless there's a mistake on our side or the manufacturers, returning a prodcut is at your own cost.
You have a warranty of two years by Belgian law for manufacturers mistakes.